Customer Issue Management
Customer Survey Management
Customer Management, Customer Relationship Management, CRM, SalesLink, Uptake Canada, Caterpillar Dealerships, Business Management, Customer Satisfaction
Uptake Canada, Inc. offers solutions focused on providing the right tools to understand and engage the customer from all levels of the organization, creating increased growth opportunities and higher satisfaction levels.
Condition Monitoring Portal
Equipment Solutions, Caterpillar Dealerships, EquipmentLink, Condition Monitoring Portal, Reservations, Inventory Web, Uptake Canada
Whether managing an entire fleet of equipment or providing a service to customers, Uptake Canada provides the right information presented in an easy-to-use format to empower educated decision making about equipment and maintenance management.
Customer Order to Invoice
Parts & Service Quoter
Sales Process, iQuote, Customer Order to Invoice, COTI, Commission Framework, PSQ, Parts & Service Quoter, iMacs, Uptake Canada, Caterpillar
The Uptake Canada sales process solutions bring the employees together to one place in order to drive consistency, simplification, visibility and accountability in the processes through quoting, ordering, preparation, delivery and closing the loop with appropriate sales compensation. Whether that is a large-scale Power project that spans several years or a simple delivery of an inventoried unit, the process should be consistent yet designed specifically for that operational unit.
Equipment Monitoring Toolkit
Product Problem Management
Service Delivery, ServiceLink, Service Scheduler, EMT, Equipment Monitoring Toolkit, PPM, Product Problem Management, Uptake Canada, Caterpillar
Delivering timely and high quality service to customers is the goal of any services company. Goals like timeliness of the service, communication with the customer regarding repair status, the quality of the repair itself - all of these things combine to make the service experience good or bad in terms of customer expectation. Providing solutions that facilitate this by connecting all employees to the same data, providing specific dashboards for technicians and management, tracking communication
About Uptake Canada
Contact Uptake, Uptake Canada Inc., Caterpillar, SalesLink, ServiceLink, Toronto Canada, IT
Located in Canada’s high tech hub of greater Toronto, Mississauga-based Uptake Canada, Inc. is a global information technology solutions company providing innovative application development products, expert application delivery services, and related professional information technology solutions to blue chip organizations around the world.
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